Condusiv Technologies's philosophy in regards to Customer Service is to service you
as near-instantly as possible. We also have one of the best-trained Support staffs in the business.
If possible, we like to get your questions answered on the spot. In the event that it is not,
we will ensure that you get your answers as quickly as we possibly can.
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To provide you with more immediate assistance, we have provided commonly asked questions and
answers for online help, customer service and tech support.
Top 5 Questions from V-locity and Diskeeper Customers
V-locity I/O Reduction Software Put to the Test on 3500 VMs
Largest-Ever I/O Performance Study
V-locity 6.0 Solves Death by a Thousand Cuts in Virtual Environments
Diskeeper 12 supports upgrades from version 2010 and 2011 (two versions back).
Select your public type to view upgrade options:
With the release of Diskeeper 12, all editions include HyperFast® solid state drive optimizer so you no longer need to purchase an additional add-on if you have a Solid State Drive (SSD). The HyperFast feature will only be enabled when an SSD is present.
A Solid State Drive (SSD) is a data storage device that uses solid-state memory to store persistent data. An SSD emulates a hard disk drive interface, thus easily replacing it in most applications.
With the release of Diskeeper 12, HyperFast is included with all editions. If you are not yet using Diskeeper 12, simply upgrade your software and you will get the HyperFast feature automatically.
Go the upgrade page for your public type: Business | Government | Academic | Home
If you have additional questions or need more help please submit a Customer Service Request.
Currently we accept US dollar, Canadian Dollar, Australian Dollar, Euro and British Pound Sterling.
You can still make a purchase online from anywhere in the world using your credit card or PayPal account. Your credit card company may charge you for any additional currency exchange rates incurred.
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Software Intellectual Property Destruction
This AGREEMENT (the "Agreement") is made and entered into by and between Condusiv Technologies, Inc., a California Corporation (hereinafter Condusiv Technologies) and ||Customer|| (hereinafter Customer). The Customer agrees that the software was not received, or to take the necessary measures to delete and destroy the intellectual property described above and licensed to Customer for use under the terms of the Software License Agreement for the license or licenses purchased.
Condusiv Technologies shall refund the purchase price of the product to the Customer and report the product as "destroyed" or not received once the refund terms have been agreed to by the Customer and Condusiv Technologies has reviewed and accepted the refund request. Customer acknowledges that any continued use of the software product would constitute willful copyright infringement for which customer may be liable for civil damages of up to $100,000.
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